How QMWheel Supports Its Dealers – Logistics, Marketing & Training

At QMWheel, we believe our success is directly tied to the success of our dealers. That’s why we don’t just manufacture and ship electric fatbikes — we partner with retailers, bike shops, and electronics chains to help them grow their e-mobility business. Whether you're new to fatbikes or expanding your existing range, our support goes far beyond the product itself.

Here’s how QMWheel stands out when it comes to helping dealers succeed.

1. Fast, Flexible & Reliable Logistics

You sell more when stock is available and delivery is smooth. QMWheel offers:

  • Fast turnaround times from factory to your store

  • Drop-shipping options (direct to customer) or bulk pallet delivery

  • Warehousing in Europe for reduced lead times

  • Tracking and support during transit

We adapt our logistics process to your business model — so you always stay in control of your inventory.

2. Dealer-Ready Marketing Materials

We help you sell, not just stock. QMWheel provides:

  • High-resolution product photos and lifestyle images

  • Social media content and ready-to-use videos

  • Printed materials like spec sheets and brochures

  • Customizable in-store posters and signage

Need help with product positioning or ad copy? We’re here to support your local or online campaigns.

3. Technical Training & Onboarding

Not every shop is already familiar with fatbikes or electric drive systems — and that’s okay. We offer:

  • Dealer onboarding kits with product specs, manuals, and FAQs

  • Video tutorials for setup, basic maintenance, and troubleshooting

  • Access to our support team for any technical questions

  • Optional on-site training sessions for larger retail partners

The result: fewer service issues, smoother sales conversations, and more confident staff.

4. After-Sales Support That Works

Our service doesn’t end after delivery. We maintain:

  • A responsive technical helpdesk for quick answers

  • Fast access to spare parts from our European stock

  • Clear warranty terms with smooth claim processing

  • Guidance on repairs and replacements when needed

We know your reputation matters. We’re here to protect it — with reliable bikes and real support.

5. A Partnership Mentality

At QMWheel, we don’t see dealers as customers — we see them as partners. That’s why we offer:

  • Flexible order quantities for small and large shops

  • Exclusive pricing tiers for repeat partners

  • Early access to new models and prototypes

  • Co-marketing opportunities at events or trade shows

Our goal? To help you grow sustainably, with bikes that sell themselves and a brand that backs you up.

Conclusion: More Than a Supplier – A Partner in Growth

Choosing QMWheel means choosing a supplier who invests in your success. From logistics to marketing, training to after-sales service, we give dealers everything they need to thrive in the booming e-mobility market.

👉 Ready to become a QMWheel dealer? Contact us now to receive your starter package, price list, and marketing toolkit.

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Fatbike vs Regular E-Bike – What Your Customers Need to Know

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Electric Mobility Trends in Europe – The Rise of the Fatbike